Help at London St. Pancras Highspeed

Welcome to the London St. Pancras Highspeed help page! Whether you are looking for information on station security, contacts or want to leave us some feedback, we’re here to make your experience as smooth and enjoyable as possible.

How can we help you?

If you have any questions or need assistance, don’t hesitate to contact us – we’re happy to help!

Station security

Your safety is our priority. Our stations are equipped with security to ensure a safe and secure environment for everyone. If you have any concerns or need assistance, please ask a member of our team for help.

Station Security

Filming & Photography

St. Pancras International is an iconic London location, and we love to see its beauty captured. If you’re planning to film or take professional photographs, please check our guidelines.

Photography Guidelines

Station Feedback

We would love to hear from you! Whether you had a great experience or think there’s room for improvement, your feedback helps us make our stations even better.

Station Feedback

FACILITIES

St. Pancras International is packed with a range of facilities to make your visit comfortable and convenient. From accessible services to dining and shopping options, explore everything we have to offer.

Facilities

Contacts

Got a question? We’re here to help! Click here to browse key contacts from train operators to media.

Get in touch

WORKSTATIONS

If you need to get some work done while at our station, our workstations are equipped with everything you need to stay productive. Stop by and enjoy a comfortable spot to get things done while waiting for your train.

Working from St. Pancras

FAQs

Got a question? You’re likely not the first! Check out our Frequently Asked Questions to find quick answers to common queries about travel, facilities and services at our stations.

FAQs

Careers

We’re always on the lookout for passionate and talented individuals. Explore current career opportunities and take the next step in your professional journey with us.

Careers
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Announcement

Due to a fire near Rotterdam Centraal Station, Eurostar services from St. Pancras International are not expected to serve Amsterdam or Rotterdam until Friday 3rd July. 

For further information and current travel advice, visit the Eurostar website.