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At London St. Pancras Highspeed, we thrive on a high-performance culture driven by a skilled, enterprising, and collaborative workforce. Join us and be part of a dynamic environment where your contributions are valued, and your professional journey is supported.

Explore our current opportunities and take the next step in your career with us.

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Live Vacancies

Customer Insights Analyst

The Customer Insights role will work in a team which has many interfaces beyond London St. Pancras Highspeed’ s commercial team, including internal functions and external organisations such as insights and research agencies, Network Rail Highspeed, the retailers in the station, Train Operating Companies and third party brands/sponsorship teams.

The role aims to better understand customer and consumer behaviour, using insights to educate, inform and support the business and business decisions. Being a champion for continuous improvement by taking a data led approach and supporting internal and external reporting whilst protecting and developing the business reputation by monitoring consumer metrics.

To apply for this role, please send your CV and cover letter, including salary expectations, to recruitment@stpancras-highspeed.com with the subject line ‘Customer Insights Analyst’.

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